Corporate
“We rise by lifting each other” Cirque du Soleil
“We rise by lifting each other”
Cirque du Soleil
I actually want to name this section Company instead of Corporate or Business. In ‘Leaders Eat Last’ by Simon Sinek, he points out how as human beings we are wired to connect and we work better when we feel we are supporting the people around us ie: in our company. If we are going to do business together then I’m sure you are a company because you want to invest in your staff to work together so it’s people and the company will thrive.
Robyn brings over 25 years of experience and broad knowledge having worked in many sectors including; education, local government, health, finance and community services. Her leadership skills have been developed through the diversity of her positions, so she has a good understanding of HR, Finance, Marketing, IT, Administration and Customer Service. In many of her positions including as Director Robyn focused on business development through developing team work, collaboration and psychological safe spaces to encourage creativity. This leadership encouraged staff retention and development.
Just prior to Robyn moving back to Australia in 2020, the training and children’s centre where Robyn was director decided to close due to government regulations making it difficult to be viable. After announcing the news to the staff, you could imagine that they would leave the next day to search for a new job. Our work culture was so positive that all staff remained until the last day. We supported each other emotionally and physically as they helped pack up all the materials and furniture. This was very uncommon as most places would have walked out and left it all. I believe it was due to our caring culture that staff supported each other and still communicate as a group 3 years later.
Staff leaving due to retrenchment, retirement or quitting
Transition to retirement can have a negative flow on effect of uncertainty and anxiety for all staff, not just the person retiring. Those feelings of nervousness because ‘this is how we do things here’ and ‘we’ve always done it this way’ are felt by all employees who will be effected when someone retires, is retrenched or quits
Problem
People leaving an organisation always raises emotions of fear, anxiety or frustration. ‘Am I next, What will the replacement be like, What additional duties do I need to do until you find a replacement, what changes will be made.?
Solution
We will work with your staff during this transition period to create an environment of optimism for the future. Working with the individual to help them discover what they really want to do in their next phase of life, overcome any obstacles, and reduce any anxiety so they can be motivated and energised about their journey. Working with remaining staff will help them adjust to new ways, new management styles which will create a collaborative team. Optimism can nurture creativity which leads to more ideas, choices and development. This is the ideal time to ensure your culture is working together to achieve your goals.
Result – A smooth transition leading to collaboration to grow your company in an every changing environment.
Story
Staff Retention
Problem
Can your company afford to lose staff?
If you have 50 staff and 5 leave in a year it cost your company around $128k. Staff turnover can be very costly to your company when you consider recruitment costs, induction/training costs, the time taken for a new employee to become proficient, the effect on the existing staff who are trying to take on the extra load not to mention reduction in productivity. It can take on average 10-16 weeks to recruit a new employees. Use this calculator to see how much your company is losing each year due to staff leaving
https://business.vic.gov.au/tools-and-templates/staff-turnover-calculator
Perhaps some of your staff have good technical skills, but not people skills. Leaders that lack people skills and are low emotional intelligence, often end up with disengaged staff which can lead to many issues that result in skilled staff leaving the organisation.
Solution
1. Emotional Intelligence (EQ) is a learnable skill and it’s never too late. These learnable skills help with;
2. Communication
3. Empathy
4. Job satisfaction
5. Wellbeing
6. Success
4evatraining provides training, mentoring and coaching to reduce stress, staff turnover, and increases productivity through proven activities
You know when you want raving fans? Well, I help leaders become great role models to their team by creating better relationships which then flows onto staff having better relationships with customers. This increases job satisfaction, staff retention, higher sales and raving fans. How you treat your staff is how they will treat your customers
Result – Be a confident leader with staff who enjoy coming to work to support you and their colleagues because they feel valued, trusted and capable
Story
As Director the children’s centre in Shanghai I worked on creating a positive culture and as the owner’s curriculum was based on emotional intelligence this was easy although it took time and continued practice. I held weekly staff meetings called Happy Friday. We all shared what made us happy that week. We always ended up laughing and connected and this created a positive culture based on mutual respect, caring, empathy and trust. It helped staff realise their achievements, celebrate the positives and look after those that needed support.
Have you ever lived with your boss? I have and we are still good friends today. My boss owned the children’s centre in Shanghai and after about a year we all decided to share an apartment. Not 1 argument ever occurred but we did share lots of good food, wine, laughs and of course lots of work that I am proud of. How is this possible? Well Tanya’s curriculum that I trained our staff on was based on EQ and she practiced and was a great role model for me. She gave me a safe space to be creative, empowered me to try new things and was there to offer guidance when requested. She is the boss and friend I want to be.
Creativity in organisations
Problem
Do you need your team to come up with new ideas, new products, new marketing ideas and problem solving? Do you feel your staff aren’t working well together? Communication, Collaboration and Creativity just aren’t as good as they could be?
Solution
4evatraining works with leaders and their teams to provide proven activities, training and coaching based on emotional intelligence which build trust, creating ‘psychological safe’ places where teams want to contribute, be imaginative and creative, proactive and be part of the solution in moving forward
Result – Excited staff who are eager to speak up, feel inspired and energized to achieve great results
Story
You know when you identify a lack of team work. Well, I was a Director of a training Institute in China and on arrival I discovered that there were no interdepartmental meetings – no collaboration. The marketing dept didn’t really understand what they were selling and sales were declining. I established monthly meetings to share information. Not rocket science I hear you say! For collaboration and creativity to thrive though, leaders need to create psychological safe places for staff to feel they can ask silly questions; they can offer way out suggestions and know that they will be supported to try, fail, learn and succeed. Creativity comes from a collective of people working together.
In addition we offer:
EQ Insights to People Management
Brain Profiles
Professional development webinars / F2F
EQ Insights to Great Teachers
4evatraining provides corporate training, mentoring and coaching underpinned by the skills of
Emotional Intelligence will improve;
Empathy, Motivation, Optimism and Relationships.
4evatraining provides corporate training, mentoring and coaching underpinned by the skills of
Emotional Intelligence
will improve;
Empathy, Motivation, Optimism and Relationships.
Increased empathy will increase:-
Sales
Safety
Profits
Teamwork
Motivation
Staff feeling valued
Improved relationships will:-
Increasing teamwork
Increased optimism will:-
Encourage staff to be forthcoming with ideas
Decrease the negativity – ‘We’ve tried this before and it didn’t work’
